October 21 will come into force new rules of providing hotel services in the country, reports "Interfax". Now check-out time for guests is noon, but taking into account the specifics of hotels, the law allows a two-hour difference between arrival and departure.
Those who came at midnight and left before checkout time, to pay for half a day stay.
According to the new rules, the front Desk must be presents all information about accommodation: the rooms, time of arrival and departure, a list of paid services, and a document confirming that the legal entity or the personal entrepreneur entered in the register.
With all of this, hoteliers should certainly be installed at the entrance to the hotel sign with the hotel name, address and mode of operation. Personal business should indicate his name, surname and patronymic, as well as all of state registration.
These data must be on the official hotel website. Its owners have the right to set the rules offer services to the travelers, but only when they are not in conflict with the law.
Personal of the hotel have to serve round the clock, except for those where less than 50 rooms. They are given the opportunity to find support services. Reservations can be made, as before, by telephone, via the Internet or specifically at place.
If tourists do not have time to register for the estimated hour or did not arrive, the hotel is entitled to demand payment one day stay in the room if we had a guaranteed reservation.
In order to stay in the hotel, and Russians, and foreigners must have a passport. Stateless persons shall be granted permission for temporary residence or residence permit. Hotels should provide free of charge to guests a range of services, including call ambulance or police, the use of first aid kits, delivery of messages addressed to travelers, providing of boiling water, needles and thread, set of tableware and devices. If, taking into account the opinion of the guest, the hotel would violate his rights, he may apply to the Federal service.