The authorities and citizens of Russia did everything in their power to reception of Ukrainian immigrants in their own country, according to the report of the Commissioner for human rights in the Russian Federation for last year, unveiled V. "Fleeing from war the inhabitants of the South-East of Ukraine were able to obtain legal status to be employed and to receive financial assistance from Russia," reads the report. The Ombudsman clarified a number of shortcomings in the work of the authorities: the refugees lack the forms of certificates of temporary asylum, instead give them the help line for the submission of documents is too long (often the waiting time between initial intake and follow-up visit for the interview in a separate territorial Department of the FMS of Russia ranged from 60 to 90 days).