1. On the eve in the hands of the coordinator of the popular movement "Help the new Russia!" Musilova got the letter from the floor in the address mississii application list of collection points and distribution of humanitarian assistance to refugees from Ukraine. All nine of the ten items of list - items created by the community members (no established state or municipal services), and the first paragraph is generally designated home (!!!) the address of the Shcheglova! This list is now sent to officials at all MES and social protection of the Republic of Tatarstan. The executor letter Y. Venediktov said that information about the items he was given the Kazan city hall the city hall is, of course, deny. Goldfinches demanded from the Minister of emergency situations on RT Khabibullina R.Z. to correct the situation, pointing to the prohibition of publication of his personal data without his consent (Appendix). 2. Predecesso hardship and ordeal arrived in Kazan last Thursday a refugee Victoria, Esaulenko on call of the mayor fired from work for which it was adopted previously good people. This happened after she dared to report their problems to the people's movement "to Help the new Russia!" and press. Now the woman in despair, do not take a mobile phone handset. Other refugees after this incident, are afraid to speak aloud about his arrangement and stay in Tatarstan. 3. Working with refugees in the state and municipal structures do not really established. From communication activists of the national movement "Help the new Russia!" with employees of the Department of city hall on language development and interaction with public organizations, it became clear that this Department, located in three offices (and all offices in the city hall building not less than two hundred and fifty) is receiving and advice to refugees. Those refugees who come into their offices or profits official "boards" MES, all of them issued memos on the same page. Memo to accommodate them to the collection points humanitarian assistance and online resources people's movement "to Help the new Russia!", the team managed to get to work. The refugees arrived in the Republic on their own - I don't know where to go first, which then, for example, Esaulenko reached these three studies only on the fifth day of their stay in Kazan is already in a state of complete despair. The guards at both entrances to the city hall didn't know which offices are working with refugees. But the mayor's "pipeline" for arriving on their own refugees is somehow established, let exclusively inside these cabinets. In other state and municipal agencies often just shrug and outputbuilt. 4. Instead of establishing constructive relations with the public administration treats her aggression and irritation, spreading this spirit and to private entities that are involved in the work with refugees. There are many examples, here is an example of "Arrow", where, as you know, basically settled refugees who came to the first "Board" MES and where "working day and night" relevant employees of state and municipal structures. And, although the government is engaged in closely populated in this hotel refugees were treatment (including city hall) to the activists of the national movement "Help the new Russia!" with a request to help (mostly things). But refugees in the hotel carefully isolated from the public. The head of said Shcheglov, "who are You that I'm talking to You, remember how You were not allowed to be here?" (this is when goldfinches were brought to the hotel things for mothers at the request of the mayor's office). At other times (August 14) an employee of the municipality brought to tears the girl-volunteer to help refugees to find work, he says, left the work here put itself have with this. Activist of the movement "Help the new Russia!" refugee Oksana present at the same time, began to chastise the clerk that other employee of the municipality was to shoot the scene on your tablet and stopped shooting only after repeated demands by Oksana.